Sterling Volunteers (Verified Volunteers)
Management services
- 20% average savings
- No volume commitment
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About Sterling Volunteers (Verified Volunteers)
Sterling Volunteers, formerly Verified Volunteers, provides an innovative and automated screening solution specifically tailored to nonprofit organizations. Sterling Volunteers' extensive expertise in background screening programs and compliance make them a trusted industry resource to help create and maintain safer environments to volunteer and work in.
Sterling Volunteers has transformed volunteer screening by streamlining efficiencies, empowering volunteers, delivering high-quality, compliant background checks, and helping mitigate overall risk. Their platform offers self-service features, dynamic sharing capabilities, and user-friendly management tools.
In addition, Sterling Volunteers provides special NHSA partner pricing and complimentary thought leader resources, strengthens volunteer communities and safeguards nonprofits across the country.
Background Criminal Locator Search Packages
Advanced Search Package
- SSN Trace (optional)
- Department of Justice National Sex Offender Registry (NSOPW)
- Validated Nationwide Criminal Search
- OFAC Government Sanctions Watch list
- Current County/State of Residence Search
- Free Monthly Nationwide & Sex Offender updating valid for first 12 mo. (volunteers only)
Advanced Plus LS Search Package
- Includes above Advanced search components plus Locator Select search tool (Accesses two-thirds of US sheriff departments/county jails, revealing on average 15% more criminal history (Sterling proprietary)
Complete Search Package
- SSN Trace
- Department of Justice National Sex Offender Registry
- Validated Nationwide Criminal Search
- OFAC Government Sanctions Watch list
- Current County/State Residence Search
- County searches from last 7 years address history
- Validated Locator Select Search (Sterling proprietary)
- Alias and Maiden Name Searches
- Free Monthly Nationwide & Sex Offender updating valid for first 12 mo. (volunteers only)
How should we determine which background check is right for us? There is much variation between state and industry laws. However, your sector and applicable regulations will likely give you a good starting point.
We always recommend the most robust searches for those working directly with vulnerable populations (such as the elderly, disabled, and children). Consult with a Sterling Volunteers representative to learn more about best practices and the best background screening option to fit within your organization’s internal needs and policies.
How long does it take to order a background check? 4 easy steps in less than 5 minutes
What is Sterling Volunteers, average turnaround time (TAT)? TAT varies based on the type of search. The majority of our searches will be returned within 24-48 hours. Currently, Sterling Volunteers is averaging a 15-hour TAT for the Advanced package search.
Are there any annual fees or monthly subscription fees? There is a 1x nominal set-up account fee based on volume and discounted for NHSA members. There are no monthly subscription fees and the administrator portal provides free screening management software.
What information is required for the most accurate, thorough background check? Three key things: 1) First and last name, correctly spelled and exactly as it appears on your birth certificate or other legal documentation (i.e. no nicknames or shortened names); 2) Date of Birth; 3) Social Security Number. Keep in mind that a SSN is not required for the Advanced background search, however, it is required for the Advanced Plus and Complete searches, which are more in-depth, robust background checks.
How can I make sure my background checks are legal? At Sterling Volunteers, compliance is our expertise. Our background checks comply with FCRA (Fair Credit Reporting Act) guidelines and all federal and state background screening laws. We are also an accredited member of the Professional Association of Background Screeners (PABS) which means we are held to the highest standards. Our compliance team stays on top of each state’s current and pending legislative and regulatory changes. Sterling Volunteer's innovative screening technology applies relevant content filters based on the state and location of each background check, ensuring that every screening we do is 100% compliant with all applicable regulations, including providing the pertinent consent and disclosure forms that are required to run background checks on volunteers and employees.
If you have further questions about background screening compliance, please consult with a Sterling Volunteers representative.